Cabin Rental Policies in the Townsend TN area cabins for rent in Townsend Tennessee

Reservations may be made up to 1 year in advance. Your deposit is due by credit card, check, cash, or money order within 7 days of making the reservation. After 7 days if your deposit is not received in our office, your reservation will be dropped from our system. The dates will then become available to other customers. No personal checks accepted 30 days prior to an arrival, or at check-in. At the time of reservation, a two-night deposit is required. All of our units have a security deposit of $200.00. You may use a credit card or if you don't have a credit card, you must have a cash deposit, which will be refunded after the unit is checked and no damages are found and mailed back to you within 10 days. Rates are subject to change unless confirmed. Keys will be given at check-in. There is a $10.00 charge for each set of keys lost or not returned. This is for guests protection. A minimum stay of 2 night is required ( 4 nights on holidays and October). Check-in is at 3:00 pm, no earlier unless prior arrangements have been made. Check-out is 11:00 am, no later. A minimum of $100.00 will be charged for late departures unless you have permission from the office.

There is a $25.00 processing fee for all reservation CANCELLATIONS. If you need to cancel a reservation, a notice of three weeks prior to your arrival date is required to receive your deposit refund minus $25.00 handling charge. NO refunds will be issued for any reason including early departures, inclement weather, emergencies, etc. the week before you arrive. Additionally, the number of nights reserved cannot be decreased. Re-scheduling is permitted one time if the request is received at the time of cancellation.

You must be 21 YEARS OF AGE or over to rent a cabin.

NO WILD HOUSE PARTIES are permitted.

All cabins are NON-SMOKING cabins.

No Pet’s Allowed.

Misty River will not assume responsibility for road conditions to and from the cabin during inclement weather. The cabin offers easy access. Unless US-HWY 321 is closed you are still responsible for your stay and no refunds will be made. There are no steep mountain roads to travel to reach the cabins so road conditions are not much of a factor for canceling reservations as it could be with other cabin rentals.

Firewood is not provided.

Our owners love their homes and would appreciate you treating it like it was yours. Do not remove anything from the unit or do any damages. You will be charged for them. Please do not move furniture, if you move furniture and we have to move it back, you will be charged. Please leave unit as you found it. If the unit is left excessively dirty, there will be a cleaning fee.

All linens are provided including bed linens, bath towels, hand towels and washcloths. The cabin has been stocked with a starter supply of soap, garbage bags, dishwasher detergent, toilet tissue and paper towels. Any other supplies are the responsibility of the guests.

Wildlife may be present in the area. Please DO NOT leave food out for these animals. It is for their protection as well as your safety that they do not eat human food. Please enjoy them from a safe distance and never attempt to hand them food or photograph them up close.

Upon your departure, the housekeeping staff will clean your cabin. This is included in your rental fee. We ask that you leave the kitchen clean, put the dishes in the dishwasher and start the machine, collect your trash and put it in garbage bags and put all dirty towels and washcloths in basket provided in bathroom. Please lock all windows and doors and return your keys to lockbox.

Misty River is not responsible for personal items left behind.

Misty River Cabins & RV Resort tries to do everything possible to keep all equipment in working order, however it is impossible to guarantee that all appliances, Hot Tubs, Heat & air, Hot water heaters, ect. will be in working order 100% of the time. We will repair the problem as soon as possible during normal business hours, there will be no refunds for breakdowns or malfunctions of these or no refunds for electrical or cable outages. If your unit has satellite TV and you are confused about how to use it, we will be happy to assist you by phone, however if you insist we send someone to the unit and we find the problem is due to your error, there will be a $25.00 charge.

Hot Tubs are cleaned and sanitized before and after each rental. Covers should be left on Tub at all times when not in use. Children under 16, pregnant women, persons with heart conditions or skin sensitivities should not use Hot tub. DO NOT STAND ON COVER, IT WILL BREAK AND YOU WILL BE CHARGES FOR A REPLACEMENT

Our cabins are privately owned and decorated with the owners' furnishings. It is uniquely decorated and expresses the personality of its owners. Neither Misty River nor the owners shall be responsible for providing any additional furnishings. Equipment failures will be repaired as quickly as possible after being reported to the office. Local telephone calls are free.

Each unit is professionally treated regularly by a licensed pest company, however we are in the mountains and occasionally unwanted guests do make their way inside. Please sweep up any dead insects or call the office if you have live insects and we will have the pest company take care of it.

Guest are responsible for any damage the cabin experiences during their stay that is done by the guest, weather accidental or intentional. Guest will be charges for the damage, such as holes in walls, stains in the carpet, broken furniture or missing items, ect. Cabins are inventoried before and after each guest. Guest will also be held responsible for any maintenance bills incurred due to guest negligence, such as: Diapers, sanitary napkins, etc. flushed in toilet. Dish washing detergent run in the dish washer instead of dishwasher powder. Damage to hot tubs and/or hot tub cover. All Furniture, appliances, electronics and game equipment must not be moved and kept in the same condition as upon arrival. If the cabin is excessively dirty then the guest will be charged for an additional cleaning fee.

I have read the above statements. I agree to be responsible for the cost of any damages and/or additional cleaning fees incurred during my stay. I understand that the credit card will be only be authorized not charged unless damage occurs.

Trash Container MUST BE CLOSED AND LATCHED AT ALL TIMES. ANY CITATIONS RECEIVED DURING YOUR STAY WILL BE CHARGED TO YOUR SECURITY DEPOSIT.

Please have your Credit Card ready upon arrival, we will take an imprint, there will be no charge unless damages done.

Guest Signature:_____________________________ Date:___________

Registration Information:

Arrival Date: ________________ Dept Date At 11am: _____________________

[] Lodge 3 bedroom      [] Tree House 1 bedroom     [] Otter House 1 bedroom

Name: ______________________________________________________________

Address: ____________________________________________________________

City: __________________________State:_____________________Zip_________

Phone #: _________________________ E-mail: ____________________________

Driver License # ______________________________________________________

 State:___________________ DOB: _______________

Number of people in your party? __________________________

Adults__________ Children _________Ages_______________________________

Number of Cars__________________

Type/Color/ Tags on all Vehicles

______________________________________________________________________

______________________________________________________________________

CC: [] Visa [] MC

Card # ________________________________________________EXP _________

3 or 4 number code on back of card ______________

Guest Signature:_____________________________ Date:___________